Victor James

Surfshark vs CyberGhost: Privacy Faceoff | Productively

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Surfshark vs CyberGhost: Privacy Faceoff

As we move further into the digital age, the use of VPN service has become increasingly popular. The ability to secure internet traffic and keep online activity private is essential for many individuals and businesses alike. With so many VPN services on the market, it can be challenging to choose the right one. In the broad selection of VPN providers, we can distinguish two that are considered to be at the top of the league – Surfshark and CyberGhost.

I tested both platforms, checking their key features, privacy approach, performance, user experience, and other crucial factors. All these tests allowed me to create the following Cyberghost and Surfshark comparison guide. Let’s find out which VPN provider is worth the hassle.

Feature Comparison

Provider

Surfshark

CyberGhost

Based in

Netherlands

Romania

Number of servers

3,200+

9000+

VPN Protocols

WireGuard, OpenVPN, IKEv2

WireGuard, IKEv2

Kill Switch

Yes

Yes

Split Tunneling

Yes

Yes

Double VPN

Yes

Yes

Streaming services

Netflix, HBO Max, Prime Video, Disney Plus, Hulu

Netflix, Amazon Prime Video, HBO Max, BBC iPlayer, Disney+, Sling TV, YouTube TV, Paramount+

Torrenting

Available

Available

Simultaneous connections

Unlimited

Up to 7 devices

Supported platforms

Windows, Android, iOS, macOS, Linux

Windows, Android, iOS, macOS, Linux

Customer support

Email, live chat, FAQ section
 

Email, 24/7 live chat, FAQ section

Website

Surfshark: Key Takeaways

Surfshark is a popular VPN service that offers fast speeds, strong security features, and a large server network with over 3,200 servers in 65 countries. It allows P2P and torrenting on all servers, making it a great option for those who frequently use these protocols.

The app uses AES-256 encryption, a kill switch, and a no-logs policy to keep your online activity private and secure. It can unblock popular streaming services like Netflix, Hulu, Amazon Prime Video, and more, allowing you to access content from around the world. Surfshark offers a MultiHop feature that allows you to route your traffic through two different servers for added security and privacy.

It also allows you to use the VPN on an unlimited number of devices simultaneously, making it a great option for families or small businesses.

CyberGhost: Key Takeaways

CyberGhost is another recognizable VPN service that offers solid security features and a huge server network with over 7,300 servers in 90 countries.

Similarly to Surfshark, CyberGhost supports P2P and torrenting on specific servers, as well as uses AES-256 encryption, a kill switch, and a no-logs policy. It can unblock Netflix, Hulu, Amazon Prime Video, and more popular streaming platforms. CyberGhost offers a range of features, including split tunneling, ad and malware blocking, and protection against DNS and IPv6 leaks.

It offers a range of pricing plans, including a 45-day money-back guarantee, making it a good option for those who want to try out the service before committing. CyberGhost allows you to use the VPN on up to seven devices simultaneously, making it a good option for those who want to protect multiple devices at once.

Surfshark vs CyberGhost: Streaming and Torrenting

Both Surfshark and CyberGhost offer specialized servers for streaming services. Surfshark has over 1,700 servers in more than 60 countries, while CyberGhost has over 6,700 servers in more than 90 countries. Clearly, CyberGhost’s specialized servers for streaming are more extensive than Surfshark’s, making it an excellent choice for individuals who want to access a wide range of content.

In terms of streaming capabilities, I’ve observed both Surfshark and CyberGhost to be equally effective at unblocking popular streaming services such as Netflix, Hulu, Amazon Prime Video, and Disney+. They both offer fast speeds for streaming and have dedicated servers that are optimized for specific streaming services.

When it comes to torrenting, CyberGhost has specialty servers that outperform Surfshark in these categories. However, I’ve found that Surfshark is a faster and better option for torrenting, as it supports P2P connections and offers unlimited simultaneous connections. Surfshark also fully encrypts all transactions with both symmetric and asymmetric keys, providing better security. Overall, while CyberGhost has specialty servers for streaming and torrenting, Surfshark offers better speeds, security, and support for these activities.

Winner: Surfshark

Surfshark vs CyberGhost: Which VPN Service Is Better?

Both Surfshark and CyberGhost are highly rated VPN services that offer similar features, such as strong security, fast speeds, and support for popular streaming services and torrenting. The choice between the two ultimately comes down to personal preferences and needs. Here are a few factors to consider when deciding between the two providers:

    1. Server Network: CyberGhost has a larger server network with over 7,300 servers in 90 countries, while Surfshark has over 3,200 servers in 65 countries. If you need access to a specific location, CyberGhost may be the better choice.

    1. Pricing: Surfshark offers more affordable pricing options, especially if you commit to a longer subscription period. CyberGhost can be more expensive, but they occasionally offer discounts.

    1. Features: Both VPN services offer similar features such as split tunneling, a kill switch, and support for multiple devices. Surfshark also offers a multihop feature that routes your traffic through two different servers for added security.

    1. Customer Support: Both Surfshark and CyberGhost offer 24/7 customer support, but CyberGhost offers an additional support ticket option.

Generally speaking, if you are looking for an affordable VPN with a wide range of features, Surfshark may be the better choice. However, if you need access to a large server network and are willing to pay a bit more, CyberGhost may be your go-to option.

Surfshark vs CyberGhost: Key Features

VPN Server Network

When it comes to the size of their VPN server networks, CyberGhost has a larger network than Surfshark. While CyberGhost has over 7,400 servers in 91 countries, Surfshark features around 3,200 servers in 65 countries.

Having a larger server network can be beneficial if you need to connect to a specific location that may not be covered by a smaller network. With CyberGhost’s vast server coverage, users have more options to choose from and can easily connect to servers in different regions worldwide.

However, I’ve found that Surfshark’s server coverage is still extensive and covers many popular locations. Additionally, Surfshark’s servers are located in more countries than many other VPN services, and it continues to expand its server network over time.

Ultimately, when it comes to the VPN server network, CyberGhost has a clear advantage with its larger number of servers and broader geographic coverage. However, Surfshark’s server network is still robust and may be sufficient for many users’ needs.

Winner: CyberGhost

VPN Tools & Features

Both Surfshark and CyberGhost offer a variety of VPN tools and features to enhance their users’ online security and privacy. Both providers have built-in ad blockers that block ads and prevent advertisers from tracking your online activity. They also feature excellent kill-switching network interfaces that automatically cut off internet access if the VPN connection drops, preventing your real IP address and online activity from being exposed. Besides, both services have DNS leak protection to prevent your DNS requests from leaking outside of the VPN tunnel. On top of that, both Surfshark and CyberGhost have strict no-logs policies, which means they do not collect or store any logs of your online activity.

One of the things I’ve found more favorable for Surfshark in terms of tools and features is that the service offers a multi-hop VPN feature that allows users to connect to multiple VPN servers at once for added security. I was disappointed to see that CyberGhost does not currently offer this feature.

On the other hand, unlike Surfshark, CyberGhost offers a dedicated IP address option for an additional fee, which can be useful for users who need a specific IP address for certain tasks.

Winner: Tie

Security Features & Privacy

When it comes to security features and privacy, both Surfshark and CyberGhost are strong VPN services that offer similar features and provide users with peace of mind when browsing the internet. Both VPN service providers use AES-256 encryption, which is the industry standard for encryption and provides strong protection for your online activity. What’s more, they both offer a range of protocols, including OpenVPN and IKEv2, which are secure and fast protocols.

For me, Surfshark undoubtedly stands out with its multi-hop VPN feature, however, I’ve found that CyberGhost doesn’t fall much behind. The platform offers a feature called “NoSpy” servers, which are located in a secure data center in Romania and provide additional security and privacy.

Winner: Tie

Speed and Performance

When it comes to speed and performance, both Surfshark and CyberGhost are high-performance VPN services. However, I have noticed some differences between the two.

In the tests I’ve done, Surfshark offered faster speeds than CyberGhost. Surfshark’s servers are optimized for speed, and the service uses a proprietary protocol called WireGuard, which is known for its fast connection speeds. CyberGhost also offers fast speeds, but for me, they aren’t as consistently fast as Surfshark’s.

As I’ve already pointed out, Surfshark has around 3,200 servers in 65 countries, while CyberGhost has over 7,400 servers in 91 countries. Generally, the more servers a VPN service has, the better its performance will be. However, Surfshark’s servers are strategically located in key locations to ensure fast speeds and better performance.

Both Surfshark and CyberGhost offer unlimited bandwidth and do not have any data caps, which means you can stream, browse and download as much as you want without worrying about hitting any limits. What’s more, both services are compatible with a wide range of devices and platforms, including Windows, Mac, iOS, Android, and Linux. They also offer browser extensions for Chrome and Firefox.

Although Surfshark offers faster and more consistent speeds than CyberGhost, both services offer unlimited bandwidth and have a wide range of server locations and device compatibility. If speed is a top priority for you, Surfshark may be the better option, but CyberGhost is still a strong choice for most users.

Winner: Surfshark

Pricing Plans

Both Surfshark and CyberGhost offer a monthly plan, but Surfshark’s monthly plan is slightly cheaper at $12.95 per month compared to CyberGhost’s $12.99 per month.

Surfshark and CyberGhost offer long-term plans that offer significant discounts. Surfshark’s 2-year plan is the cheapest overall, costing just $2.49 per month, while CyberGhost’s 3-year plan is slightly cheaper at $2.25 per month. It was great for me to see that Surfshark offers a 6-month plan at $6.49 per month, which may be a better option for those who don’t want to commit to a longer subscription. CyberGhost only offers 1-year, 2-year, and 3-year plans.

Both providers offer a 30-day money-back guarantee, so you can try out the service and get a refund if you’re not satisfied.

In summary, both services offer competitive pricing plans, with Surfshark’s 2-year plan being the cheapest overall and CyberGhost’s 3-year plan being slightly cheaper. However, the availability of the 6-month plan offered by Surfshark makes it the winning option for me.

Winner: Surfshark

Surfshark vs CyberGhost: User Experience

Device Compatibility

Both Surfshark and CyberGhost offer a good range of device compatibility, and both support all major operating systems, including Linux, Windows, macOS, iOS, and Android. While both services support Smart TVs, CyberGhost also supports Android TV, so if you have an Android TV, CyberGhost may be the better choice for you. On the other hand, Surfshark is compatible with Apple TV, unlike CyberGhost, which doesn’t allow for that option.

I’ve found that both providers offer browser extensions for Chrome and Firefox, however, Surfshark also offers extensions for Microsoft Edge and Opera, which is something I find very useful. When it comes to gaming consoles, both Surfshark and CyberGhost support PlayStation and Xbox. However, Surfshark also supports Nintendo Switch, while CyberGhost does not.

One thing I’m in favor of when it comes to CyberGhost in that particular matter is that it supports routers, which can be useful if you want to protect all devices on your home network. Still, for me, Surfshark offers better service when it comes to device compatibility.

Winner: Surfshark

Simultaneous Connections

I was happy to learn that Surfshark offers unlimited simultaneous connections, which allows you to protect as many devices as you want with a single account, which is an excellent option if you have a lot of devices or want to share your VPN subscription with family or friends.

On the other hand, the simultaneous connections policy offered by CyberGhost is significantly less generous – it allows to protect up to 7 devices simultaneously with a single account. While this is still a good number, it’s not as favorable as Surfshark’s unlimited connections.

Winner: Surfshark

VPN Apps and User Experience

In general, Surfshark and CyberGhost are both well-designed apps that are easy to use and navigate. Both platforms come with a range of user-friendly features, including a built-in ad blocker, malware scanner, and a kill switch.

From my experience with navigating the servers, Surfshark is more visually appealing and has a cleaner and more modern interface compared to CyberGhost’s app. Surfshark also offers more customization options and allows users to choose specific servers for their needs. On the other hand, CyberGhost has a feature called “Smart Rules” that allows users to automate certain actions, such as connecting to a specific server when opening a particular app, which I also found very useful.

Winner: Surfshark

Customer Support

In terms of customer support, both Surfshark and CyberGhost offer similar options. They both have 24/7 live chat support and email support, which are the most common channels for users to get in touch with customer support.

However, CyberGhost offers an additional support ticket option, which allows users to submit a request for help and receive a response from customer support. This can be useful if you have a complex issue that requires a more detailed response. My vote goes to CyberGhost in this case.

Winner: CyberGhost

Choose Your Plan

Cyberghost

icon

2 Years Plan

E2.19
Monthly
icon

6 Months Plan

E6.99
Monthly
icon

1 Month Plan

E12.99
Monthly

Pros and Cons

1

Very Good

Pros and Cons

Pros

Cons

2

Cyberghost

4.5/5
Very Good

Pros and Cons

Pros

  • Servers are optimized for different functions
  • Has affordable plans with a free trial
  • Delivers military-level security
  • No-logs policy is audited by a third-party
  • Easy to use, even for beginners

Cons

  • Does not come with a free version
  • Apple version has fewer features
  • Issues with the parent company

    Free Trial

     Expert Review

    2 – 1000+

    • Servers are optimized for different functions
    • Has affordable plans with a free trial
    • Delivers military-level security
    • No-logs policy is audited by a third-party
    • Easy to use, even for beginners

    Free Trial

    No

    4.5/5

     Expert Review

    2 – 1000+

    Frequently Asked Questions

    Surfshark offers several advantages that make it a popular choice among VPN users. Firstly, it offers strong security features such as AES-256 encryption, a kill switch, and a no-logs policy, ensuring your online activity remains private and secure. Additionally, Surfshark boasts a large server network with over 3,200 servers in 65 countries, giving users access to content from all around the world. One of the most significant advantages of Surfshark is the ability to use the VPN on an unlimited number of devices simultaneously, which is a great feature for families, small businesses, or anyone who wants to protect multiple devices at once. Surfshark also allows P2P and torrenting on all servers, making it a great choice for those who frequently use these protocols. Finally, the MultiHop feature offered by Surfshark allows you to route your traffic through two different servers, adding an extra layer of security and privacy. All of these features make Surfshark a top VPN choice for many users.

    Although Surfshark is a popular VPN service with many advantages, there are a few potential disadvantages to consider. One of these is the speed of the VPN service. While Surfshark generally offers good speeds, it may not be the fastest VPN on the market. Some users have reported slower speeds when connecting to servers in certain locations. Another potential drawback is that Surfshark’s customer support may not be as responsive as some other VPN services. While they offer 24/7 live chat support, some users have reported longer wait times for assistance. Additionally, while Surfshark does offer a large server network, it may not be as extensive as some other VPN services. Finally, while Surfshark does offer a free trial, it is only available for a limited time and requires a credit card to sign up, which may be a barrier for some potential users. Despite these potential drawbacks, Surfshark remains a solid VPN option for many users.

    CyberGhost VPN is a popular VPN service that offers many advantages. Firstly, CyberGhost boasts a large server network with over 7,300 servers in 90 countries, giving users a wide range of options to choose from. Additionally, CyberGhost offers strong security features such as AES-256 encryption, a kill switch, and a no-logs policy, ensuring your online activity remains private and secure. CyberGhost is also known for its excellent streaming capabilities, allowing users to access popular streaming services such as Netflix and Hulu from anywhere in the world. Another advantage of CyberGhost is its user-friendly interface, making it easy for even novice VPN users to navigate. Finally, CyberGhost offers a generous 45-day money-back guarantee, giving users ample time to test the service before committing to a subscription. All of these features make CyberGhost a top choice for many VPN users.

    While CyberGhost VPN offers many advantages, there are also some potential disadvantages to take into account. One of these is the cost of the service, as CyberGhost can be more expensive than some other VPN services, especially if you choose a shorter subscription term. Additionally, some users have reported slower speeds when using CyberGhost, particularly when connecting to servers in certain locations. Another potential drawback is that CyberGhost may not be as effective at bypassing censorship in some countries compared to other VPN services. Finally, while CyberGhost does offer a large server network, some users have reported issues with server reliability and stability, such as frequent disconnections or difficulty connecting to servers in certain locations.

    Yes, you can use Surfshark and CyberGhost simultaneously if you have multiple VPN connections available.

    Yes, Surfshark offers a kill switch to protect against security breaches.

    Using a VPN service like CyberGhost can sometimes result in a slight decrease in internet speed due to the extra overhead required to encrypt and route your internet traffic through a remote server. However, the degree of speed reduction can vary depending on a number of factors, such as your internet connection speed, the server location you are connected to, and the type of online activity you are engaged in.

    No, Surfshark does not track your online activity. Surfshark has a strict no-logs policy, which means they do not keep any logs of your online activity, including your browsing history, traffic destination, data content, or DNS queries. This ensures that your online activity remains private and secure, and that your data cannot be used for advertising or other purposes.

    Yes, CyberGhost offers browser extensions for major browsers, including Chrome and Firefox.

    Yes, both Surfshark and CyberGhost offer specialized servers for streaming services and can help you access geo-restricted content.

    Because of their VPN capabilities, convenience, and reasonable prices, Surfshark and CyberGhost are two of the most widely used VPNs. The key distinction between Surfshark and CyberGhost is that the latter provides a better user experience in terms of speeds, streaming accessibility, and limitless concurrent connections.

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